Privacy Policy
This Privacy Policy explains how akeo inc. collects, uses, and shares information when you use AetherLab agent kits.
1. Information We Collect
- Account information, such as your email address, name, and Google account profile details used for sign-in.
- Usage information, such as plan, credits, API key metadata, request counts, job status, timestamps, and error logs.
- Conversion data, such as files, public file URLs, source content, output files, and metadata needed to run conversions.
- Payment information handled by Stripe. We do not store full card numbers on our servers.
- Device and technical information, such as IP address, browser, operating system, and security logs.
2. How We Use Information
We use information to provide conversions, authenticate users, operate paid subscriptions, enforce usage limits, generate API keys, improve reliability, protect the service, respond to support requests, and comply with legal obligations.
3. How We Share Information
We may share information with service providers that help us operate the service, including authentication, payment, hosting, storage, analytics, email, and conversion infrastructure providers. We may also share information if required by law or to protect rights, security, and safety.
4. Retention
We retain account, billing, usage, and conversion records for as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements. We may delete temporary conversion files according to operational retention rules.
5. Security
We use technical and organizational safeguards designed to protect information. No online service is completely secure, so you should protect your account, API keys, and source URLs.
6. Your Choices
You may cancel subscriptions, revoke API keys, stop using the service, or contact us to request access, correction, deletion, or export of personal information, subject to applicable law and operational requirements.
7. Children
The service is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
8. International Use
Your information may be processed in countries where we or our service providers operate. Those countries may have different data protection laws than your location.
9. Changes
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
10. Contact
For privacy or support questions, contact us by email at contact@aetherlab.me.